Meet Our Key Staff...
Systems Analysis, Design and Implementation
Mobile: +64 27 846 9845
Grant specialises in networks, both design and administration, and is particularly strong in systems security. He has over two decades of industry relevant experience capped by the successful completion of an Applied Bachelor's degree in Information and Communications Technology. During his time working within the industry, Grant has designed and implemented information and security systems infrastructure ranging from small single site through to large multi site networks for clients in and around the Auckland, Manawatu, Horowhenua, Kapiti, and Wellington regions. Grant works with each client to design and specify a tailored solution, ensuring that each client's needs are met or exceeded. Implementation within the workplace is planned to minimise disruption to productivity.
Grant has overall responsibility and accountability for the deliverables of all projects undertaken by Batten Professional Services, and has been independently accredited as a Chartered IT Professional NZ (CITPNZ) by IITP, the professional body of the IT sector in New Zealand. CITPNZ is the professional accreditation for senior IT Professionals in New Zealand, and includes a comprehensive assessment of the professional competency, skills and knowledge appropriate for senior IT Professionals accountable and responsible for their work and the work of others. To date, Grant is the only contracting IT practitioner servicing the Manawatu and Wanganui regions to have been granted this internationally recognised accolade. Please see iitp.nz/certification to learn more about CITPNZ.
Andrea Batten (Kroll)
Technical Assistance and Support
Mobile: +64 27 841 0675
Andrea manages the day to day operations of the company and facilitates the first response to customer enquiries, including triaging jobs prior to assigning an engineer for resolution. On large installation projects at client sites she also acts as both a Personal and Technical Assistant to other Executive Staff, ensuring that each project runs smoothly from initiation to completion.
Growing up in a corporate environment has ensured that Andrea understands the importance of client relationships and exceeding expectations, and she does her best to ensure that all clients are responded to within appropriate time frames. In addition to keeping our office affairs in order, Andrea is Grant's wife and also fills a role as his executive personal assistant.
Andrea is also a fully qualified and registered early childhood teacher, and regularly undertakes relief for for a number of local kindergartens.
Systems Analysis and Design
We are currently seeking a new team member to fill the role of a Sales Analyst. Applicants must be self-driven, capable of working with minimal supervision and have proven cold-calling sales experience (ideally within the ICT sector). Technical skills and aptitude would also be an advantage.
If you are looking for a new challenge and think this sounds like you, get in touch with our admin team via email to see if we are a good match.
What Makes Batten Professional Services Different?
Batten Professional Services is a 100% New Zealand family owned and operated technology and security consulting company.
To us, our clients are an extension of our family, and as such you can rely on us for honest and appropriate advise when you need it most.
We provide all of our clients with a consistent service level that is second to none with friendly, knowledgeable and passionate staff.
Our dedicated team walk the talk and we have both customer references and independent accreditations to prove it.